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Assistance during an appointment

If you are currently in an appointment with a nurse or awaiting a nurse and need assistance, or you have already completed your appointment and need help with your certificates, please complete the form below and we will respond to you as quickly as possible.

If you are waiting on an appointment, please check your email, email spam folder, missed calls, WhatsApp messages and text messages as our nurses will continue to attempt contact for the duration of your appointment.

If possible, please provide us with the email address you ordered with to help us locate your details quicker.
If you have already booked an appointment, please indicate the date of appointment. If you are enquiring regarding availability, please indicate preferred date of availability.
If you are waiting on a certificate, please provide the names of all individuals that require the certificate. We advise that you also check any spam, update or promotion folders in case the original email has been incorrectly distributed.

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