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FAQS

FREQUENTLY ASKED

QUESTIONS

Day 2 Rapid Antigen Tests

I am vaccinated, do I still need to complete a Rapid Antigen Pre-departure test?

You do not need to do a Rapid Antigen pre-departure test if you are fully vaccinated and returning from a non-red country.

All passenger returning to the UK from a red-list country must still perform a Rapid Antigen Pre-departure test and a Day 2 and Day 8 PCR test.

Can I use the Rapid Antigen Tests I already bought from Breathe Assured for Day 2?

Yes you can! Simply complete our form for our customer services team to assist in converting your pre-departure test to a Day 2 Rapid Antigen test. We will need to capture additional information relating to your travels and provide you with a URN number.

After receiving your URN number you will be able to perform the test on Day 0 – 2 using our online photo-upload portal to perform and certify your test results for Public Health England.

Click Here to complete the form.

When do I fill in my passenger locator form?

The passenger locator form is usually completed at the airport prior to departing for the United Kingdom. You usually hand this form in at check-in.

Does each passenger need a Unique Reference Number(URN)?

Yes, each person in your booking will be provided with a URN. This then needs to be used to fill in the passenger locator forms.  

What is a Unique Reference Number?

A URN is the unique reference number you receive when you purchase a Day 2 test. When you receive your URN from us, you will need to use this number on your passenger locator form when returning to the UK from abroad. Each URN is unique to each customer and cannot be duplicated.  Retain this number for when you perform the test as it will need to be captured on our our online portal when completed the registration form. 

The URN number is reported to Public Health England on sale of a test and included when we upload your results to Public Health England after performing the test.

I still have Pre-depature Rapid Antigen tests, can I get a refund?

Please call or email us should you need a refund for the test. However, we suggest that you use the Rapid Antigen test you had for pre departure as your day 2 test for when you return to the UK .

PCR Tests

What is a PCR test?

COVID-19 PCR testing is a highly sensitive laboratory method that allows the detection of the SARS-CoV-2 virus. The PCR test method is recognised as the preferred, gold-standard method due to the accuracy of results, however, these tests are slightly more expensive than a Rapid Antigen test.

These tests check to see if you are currently infected with the virus from an analysis of a swab sample taken from your nose and throat.

Breathe Assured is on the Government’s approved list of COVID-19 testing service providers.

I’ve ordered my test, but what’s next?

You will have received an email with further instructions. It is very important that you register your test kit on https://portal.salient.bio/. Once registered you wait for your test to arrive and follow the link in the email. This will take you through the Day-2/ pre-departure testing process.

What is the barcode for?

This will be used for you to track your test. You will receive 3 of these. One should be attached to the buffer tube. One will be on the specimen bag and the other is for you to keep safe and attach to your leaflet. If you have any queries about your Day-2 test you will be asked for this number on this barcode – so make sure you don’t throw it away!

How do I register my test kit?

Simply follow the instructions sent to your email address. You will need to head to the https://portal.salient.bio/ website. This is where you will be able to register your test. You must do this before you complete the test and send it off to the lab. Otherwise, they will not be able to identify whose sample is who’s.

When can I take my Day-2 test?

You can take your Day-2 test any time, providing it is within 48 hours of arrival in the UK. Should you choose to take it on day zero, you can happily do so.

Can I send my PCR test with a courier of my choice?

Yes, you can. However, you will need to pay for this. Our lab partners recommend that you use a tracked courier service if you decide to deliver privately.

When will I receive my results?

Following receipt of your sample, we will make every reasonable endeavour to provide your test results within a reasonable timeframe following our laboratory receiving your sample. We use Royal Mail 24hr Tracked – we aim to provide results within 48 hours of receipt of sample into the lab.

 

However, for weekend next day delivery, you will need to ask for Special Delivery at the post office. 24hr Tracked will provide you with next day delivery to the lab Sun – Thu, but if you are posting your parcel on Friday or Saturday and want it to arrive next day, you will need to purchase Special Delivery.

 

Delivery dates for test results are approximate and Breathe Assured will not be held liable for any delay in delivery, particularly in light of global shortages in raw materials and the unprecedented level of demand for our services in the current challenging circumstance, as well as subject to further terms in this agreement.

 

It is important to note that we are dealing with sensitive biological samples, which in rare circumstances may require secondary testing. Breathe Assured will not release a result until a thorough review has been carried out and we are satisfied with the deliverable result. This is in line with good laboratory practice.

What do I do if my test returns a positive result (FULLY VACCINATED)

If your test result is positive, you must self-isolate for 10 full days. The day you took the test is day 0.

 

If your test result is unclear, you must self-isolate for 10 full days. The day you took the test is day 0. You can choose to take another private PCR test. If the result is negative, you can stop self-isolating.

 

If your test result is delayed, you must quarantine until you receive a negative test result or until day 14 after arrival, whichever is sooner.

What do I do if my test returns a positive result (NOT FULLY VACCINATED)

You must quarantine for 10 full days.

The quarantine period is continuous from the day you arrive in England and lasts for the next 10 full days after the day you arrived until 11:59pm on day 10. This period is necessary because it can take up to 10 days for COVID-19 symptoms to appear.

To count the days:

  • the day you arrive in England is day 0
  • the day after you arrive is day 1, and so on

If you’re travelling to England for less than 10 days, you will need to quarantine for the whole of your stay. You must still book and pay for your day 2 and day 8 travel tests, even if you will no longer be in England on the dates of the tests. You only need to take the tests if you’re still in England on those dates.

Where should I send my PCR test once I have taken the sample?

There is a label on the returns package which shows the address. Please also see the address below

Unit 504/506 Cocoa Studios

The Biscuit Factory

100 Drummond Road

London

SE16 4DG

You can also drop the package off yourself if you would prefer to do so. There is a dropbox outside of the lab at the above address.

How do I know my PCR sample has been received by the lab?

If you have registered your sample online and sent the sample back to our laboratory, you will be notified when the physical sample has arrived at our laboratory. You must register your test kit to ensure we have your details.

Will I get a travel certificate for my PCR Test?

No, our PCR tests are for Day-2 only and we cannot yet provide PCR travel certification.

What is my URN?

Your URN is your unique reference number. You can find this on the email you received after purchasing your test. You must use this to register your test kit.

Can I take my completed sample kit to the lab myself?

Yes, you can. There is a drop box just outside the lab at the following address

 

Unit 504/506 Cocoa Studios

The Biscuit Factory

100 Drummond Road

London

SE16 4DG

How do I use the COVID-19 PCR sample collection kit?

Each sample collection kit contains instructions for use. It is the user’s responsibility to ensure the instructions are read in full prior to engaging in the sampling process. If you’re booked in for a consultation, do not start the testing process until you are asked to do so by one of our nurses.

How do I know if my PCR registration has been successful?

You will receive an email confirming your registration was successful. If you are unsure if your registration was successful, please try to register again as the site will not allow you to register the same URN twice.

Please note that it is the customer’s responsibility to ensure that they have removed any blocks on their email system that may prevent the registration notification and subsequent reports of results coming through.

Also, we advise customers to ensure that they check SPAM / JUNK folders for email correspondence.

Breathe Assured hold no liability where the customers own email provider has blocked communication from Breathe Assured

How do I return my COVID-19 PCR sample collection kit?

Simply follow the instructions provided with your test kit. Please ensure that the test is packed correctly and as per the instructions. Finally, place all the items in the Royal Mail 24hr Tracked package and post it.

Where is my test being sent?

We are partnered with a laboratory in London called Salient Bio.

 

Unit 504/506 Cocoa Studios

The Biscuit Factory

100 Drummond Road

London

SE16 4DG

USA Testing Requirements

What are the requirements for travelling from the UK to the USA?

Note: All vaccinated travellers must have received 2 jabs, at least 14 days prior to travelling to the USA

  • If you are fully vaccinated, you must complete a fully supervised rapid antigen test, 3 days prior to arrival.
    • This is 3 days and not 72 hours. For example, if you are Flying on the 8th November at 8pm, you would need to take your test on the 5th November, but it can be at any time on that day.

 

  • If you are not vaccinated, or have only had one jab, you must complete a fully supervised rapid antigen test, 1 days prior to arrival.
    • This is 1 days and not 24 hours. For example, if you are Flying on the 8th November at 8pm, you would need to take your test on the 7th November, but it can be at any time on that day.

 

  • If you are aged between 2 – 17 years old and you are travelling with vaccinated parent(s)/ guardian(s), you must complete a fully supervised rapid antigen test, 3 days prior to arrival.

 

  • If you are aged between 2 – 17 years old and you are travelling with unvaccinated parent(s)/ guardian(s), you must complete a fully supervised rapid antigen test, 1 days prior to arrival.
    • If one of two parent(s)/ guardian(s) are vaccinated, you will still class as unvaccinated and will need to test 1 day before departure to the USA.
    • For the child to be considered vaccinated, both adults must be fully vaccinated

What must I do once I have arrived in the USA?

If you are fully vaccinated, it is recommended you complete a rapid antigen test 3 – 5 days after arrival in the USA. The same rules apply for children aged between 2 – 17 years old.

If you are unvaccinated, you must complete a rapid antigen test 3 – 5 days after arrival. The same rules apply for children aged between 2 – 17 years old.

Do I need to quarantine in the USA?

If you are vaccinated, you do not need to quarantine upon arrival in the USA

If you are unvaccinated, you will need to quarantine for 7 days – providing you have been tested between days 3 – 5. If not, you will need to quarantine for 10 days.

What are the requirements for travelling from the USA to the UK?

If you are fully vaccinated or 18 years old or younger, there are no requirements to entering the UK

If you are unvaccinated, you must complete a rapid antigen test 72 hours prior to arrival

  • This is 72 hours before you land in the UK – make sure you take time difference and travel time into account

What must I do once I have arrived in the UK?

If you are fully vaccinated or 18 years old or younger, you must complete a day 0 – 2 rapid antigen test

If you are unvaccinated, you must complete a day 2 and day 8 PCR test

Do I need to quarantine in the UK?

If you are fully vaccinated, and your day 0 – 2 rapid antigen returned a negative result, you do not need to quarantine upon arrival in the UK

If you are unvaccinated, you must quarantine for 10 days upon arrival in the UK

Do I still need to complete a passenger locator form when I return to the UK?

Yes, you will still need fill in a passenger locator form upon your return to the UK. You will be provided with your URN (unique reference number) when you order your day 2 rapid antigen test from us.

When does travel to the USA open for UK citizens?

Travel to the USA opens up on the 8th November 2021

What tests do I need to take to travel to the USA?

For entry to the USA you must complete a nurse supervised rapid antigen test. You can use this link to see our testing options (https://breatheassured.com/usa-travel-tests/

Test Information

Can I eat or drink before my appointment?

Unlike other tests, thankfully food, drink and smoking is not an issue for us as the swab is a strictly and purely nostril only test.
However, nasally ingested medication such as nasal sprays and antihistamines may influence the result of the test.
3 hours should pass between any nasally ingested substances and the test being taken and there is no issue.
Although drinking will not affect the test result, our nurses will not continue the testing process, should any individual appear to be intoxicated.

Can I use the Rapid Antigen Test when travelling between countries?

Our Rapid Antigen tests are only approved for use when travelling to and from the United Kingdom, and should not be used when travelling between EU and other countries.

What is a Rapid Antigen Test?

Rapid Antigen Tests or Lateral Flow Tests are used to detect protein fragments unique to COVID-19 and its variants. The test is performed using a nasal swab and a lateral flow cartridge indicating a positive or negative result. They look for those with high viral loads who could be infectious to others (even though they may be asymptomatic). The accuracy of the test is dependent on the correct testing procedure, which is why travel tests require supervision to be valid.

 

Rapid antigen tests can be used for entry into many countries (please check latest requirements). In addition, they can be used for the pre-departure test (test to return) from all countries into the UK.

 

Results are delivered within 15 minutes, with a travel certificate emailed straight away.

What is a PCR Test?

A PCR Test or Polymerase Chain Reaction test is used to detect RNA or genetic material specific to COVID-19 and its variants. It is very important in the detection of variants entering the country through the various travel channels.

 

The PCR Test is performed using a nasopharyngeal and oropharyngeal (nose and throat) swab to obtain a sample. The sample is then delivered to a laboratory for in-depth analysis.

 

Results are delivered within 2 – 3 days (usually within 24 hours of being received in the laboratory).

What is the difference between a PCR Test, PCR Day 2 & 8 and a Day 5 PCR Test?

The difference lies in when the test must be performed.

 

A PCR test can be used for departure or outbound testing for those countries that require a PCR test instead of a cheaper and simpler rapid antigen test.

 

A Day 2 PCR test is required after return from Green List countries. This is used to help detect any variants that may be entering the country and asymptomatic carriers of the virus.

 

The PCR Day 2 & Day 8 tests are sold as a single unit as the lot numbers are registered together and must be performed by the same person. The Day 2 test helps to detect variants and the Day 8 test is to check whether someone has Covid-19 towards the end of the incubation period. If you test positive on Day 8, you will need to continue self-isolation. Day 2 & 8 tests are mandatory for anyone entering the UK from an Amber or Red Listed Country.

 

A Day 5 PCR (Test-to-Release) is not a mandatory test but can be used as part of the Test-to-Release scheme for travellers returning from Amber Listed countries. The test can only be delivered to your house on day 5 (with the day you return being day 0), of quarantine and performed on Day 5 of quarantine. You must remain in quarantine until a negative result has been received.

What if I test positive?

If at any stage of the testing process you test positive for Covid-19, you must not travel and must self-isolate immediately. Please refer to the NHS guidance online at www.nhs.uk/conditions/coronavirus-COVID-19.

 

If you have symptoms of Covid-19 and your condition gets worse or fails to improve, ring 111 or in an emergency ring 999.

How long does it take to receive my PCR test results?

If using a Randox Drop Box location, you will receive your results next day (up to 11:59pm) via email. If you are using an alternative courier such as DX, you will receive your result within 12-24 hours of sample receipt at the laboratory in Northern Ireland.

What if my test is invalid?

We recommend you book your test supervision appointment as early as possible within the 72 (or occasionally 48) hour window prior to travel in case of the rare event of a problem with your test.

 

There is a 1-2% chance of an invalid test. An invalid test can be caused by a faulty test, a failure to follow instructions properly, or poor sample collection.

 

An invalid test result is shown by the failure of the quality control ‘C’ line to appear, even if the detection line ‘T’ appears.

 

In the event of an invalid test that is deemed a product error, we will do our best to rectify the issue in several ways:

 

  • If you have purchased additional tests, and have one available to use, we will offer a repeat test supervision immediately using the available test. We will then replace or refund the invalid one as preferred.
  • If you do not have a spare test available, we will endeavour to supply you with another test kit and appointment within 24 hours. However, if your flight is within 24 hours, this might not be sufficient. In this case we will refund the cost of test and postage and pay for you to take the test at your departure airport up to a cost of £50.

If the invalid test is a result of failure to follow the instructions of our nurses, we have a no refund policy.

Are Rapid Antigen tests approved?

Our rapid antigen tests are CE 0123 marked  and approved for home testing in the UK. However,  nurse-specialised online appointments are required for travel and other certificates.

Not suitable for use when travelling between EU countries. Our rapid antigen test can only be used when travelling to and from the United Kingdom.

 

Where do I find my certificate?

The certificate for your rapid antigen test will be emailed at the end of the supervision appointment. It is important to check you have received this before you travel and take a copy (either as a photo on your phone, or printed) in case there is no Wi-Fi connectivity at the airport.

I have forgotten my password?

  1. Navigate to My Account on the menu.
  2. Click on Forgot my password.
  3. Insert the email address used when you purchased the tests
  4. Click Reset password
  5. A new password reset email will be sent to your email address.

Worried about a nasal swab?

The lateral flow tests we use are non-invasive, and if used correctly, under the expert supervision of our nurses, should not cause you any injury.

Whilst many tests used in COVID swabbing involve the swabbing of the nasopharyngeal area the tests we use are anterior nasal swabs which only require the swab to be inserted 1-2cm into the nostril.

If you have any coagulation concerns or unusual nasal anatomy, we would still recommend that you continue the test with extra attention and care, using a gentle motion when swabbing.

The lateral flow tests we use are not designed for throat swabbing. Whilst it won’t affect sensitivity, it may affect specificity and therefore may result in a higher chance of false positives.

Can I use a pack containing multiple tests for multiple people or trips?

Our packs are designed to give you the flexibility you need at a more cost effective price per test.

Each test in a pack is individually packaged and wrapped, allowing you the flexible to choose how you want to use them.

Use them as an individual across multiple trips. Our tests have a shelf life of up to a year. You can book an online supervision appointment for each of trip.

Use them as group of individuals travelling together such as a family. Book a single online supervision appointment for up to 5 people in the same session, or book multiple online supervision appointments for each individual travelling.

 

Booking Appointments

What Time Zone is my appointment conducted in?

All appointments booked with Breathe Assured are conducted in UK Time to allow easier calculation of test validity.

 

Can I use a pack containing multiple tests for multiple people or trips?

Our packs are designed to give you the flexibility you need at a more cost effective price per test.

Each test in a pack is individually packaged and wrapped, allowing you the flexible to choose how you want to use them.

Use them as an individual across multiple trips. Our tests have a shelf life of up to a year. You can book an online supervision appointment for each of trip.

Use them as group of individuals travelling together such as a family. Book a single online supervision appointment for up to 5 people in the same session, or book multiple online supervision appointments for each individual travelling.

 

Can I eat or drink before my appointment?

Unlike other tests, thankfully food, drink and smoking is not an issue for us as the swab is a strictly and purely nostril only test.
However, nasally ingested medication such as nasal sprays and antihistamines may influence the result of the test.
3 hours should pass between any nasally ingested substances and the test being taken and there is no issue.
Although drinking will not affect the test result, our nurses will not continue the testing process, should any individual appear to be intoxicated.

What is an Online Test Supervision?

An Online Test Supervision is an online virtual meeting with one of our fully trained nurse specialists. Our nurses remain on a video call with you for the full duration of the appointment until the result has been achieved.

 

A Certificate is issued by your supervising nurse immediately once a negative result is received during your appointment.

How far in advance can I book my appointment?

You can book your test supervision appointment as soon as you have purchased your Rapid Antigen Tests.

 

We can guarantee an appointment slot up to 48 hours before your flight.  Please note that appointments are booked in GMT+1.

 

We will do our best to accommodate any last-minute bookings, however, this may not always be possible. Be sure to book your appointment with enough time to perform the test ahead of your flight and allowing time to redo a test should a void or invalid test result occur.

How long is an appointment with Breathe Assured?

Our Appointments are no more than 30 minutes long, allowing enough time to conduct the test, await the results in 15 minutes and issue the travel test certificate.

Do I need to book an appointment for each member of my family?

Our appointment slots allow enough time to perform the tests on up to 4 people in a single session.

 

After purchasing your test and creating your user login details, select the Online Consultation option to book a session for 2 – 4 people. Should you require more than 4 people to be tested, please book a second appointment.

Please note however you must complete the registration form for each person travelling and attending the session to ensure the information is correctly uploaded to Public Health England and appears on a Travel Test Certificate.

What software do I need to attend the appointment?

All our appointments are conducted using Zoom or Microsoft Teams. If you intend using a phone to sign into the appointment, please ensure you have download the necessary software or application before your appointment starts.

I cannot find my appointment link?

Please email us at customerservices@breatheassured.com  ahead of your allotted appointment time to retrieve the link. Our online meetings run on an automated system and any meeting not attended on time is automatically cancelled.

 

You assigned nurse will contact you once the meeting has started if you have not yet joined, but this will put pressure on the appointment agenda.

How do I reschedule or cancel my appointment?

Appointments can be changed or cancelled up to 12 hours ahead of the booked time free of charge by logging into your online account. Any update less than 12 hours ahead of the appointment will require you to purchase a new online supervised appointment.

What if I missed my appointment?

Our online meetings run on an automated system and any meeting not attended on time is automatically cancelled. If you have missed your appointment you will need to purchase a new Online test supervision in our online store.

I have a last-minute flight. Can I book a Supervised Appointment

We guarantee a supervised appointment when you book within 48 hours of your flight.

 

If your flight is within 24 hours it may not always be possible to book an appointment and we therefore cannot guarantee availability. We will however, endeavour to accommodate your needs where we can.

 

Login to your online account now to book a session as soon as possible. If there are last minute changes, we will do our very best to get you tested.

Travel Information

What test do I need to travel abroad?

You will need tests for the outbound (departure) journey and the inbound (return) journey of your trip.

 

Outbound Trip

The tests required for your outbound journey will be determined by the destinations you plan to visit.

Check the latest travel regulations of your destination prior to purchasing your test.

 

There are two types of tests that are accepted for this purpose:

 

  • Rapid Antigen Lateral Flow Test
  • PCR Test

Check at what time frame to departure the test must be performed as this may change with each country (either 72 hours or 48 hours).

 

Inbound Trip

The tests required for your return journey to the UK is determined by the UK Governments Travel System. Countries are deemed to be either non-red or red list countries based on the level of risk of Covid-19 currently experienced by the country.

For more information of the test requirements and which countries are on the red list, read our UK Travel Requirements Page. 

 

Do children need travel tests?

The rules for children depend on age and country of residency.

Children of all ages who are resident in the UK, British Overseas Territories, Channel Islands, Isle of Man, USA or  specific European countries do not have to quarantine.

If aged 4 and under they do not have to take any COVID-19 travel tests.

11 to 17 year olds must take a:

  • COVID-19 pre-departure test before travelling to England
  • day 2 test on or before day 2 in England – arrival day is day 0

5 to 10 year olds:

  • do not have to take a pre-departure test
  • must take a day 2 test on or before day 2 – arrival day is day 0

Children aged 5 to 17 who are resident in any other country must:

  • take a COVID-19 pre-departure test before travelling to England
  • take a COVID-19 test on or before day 2 in England – arrival day is day 0
  • take a COVID-19 test on or after day 8 in England – arrival day is day 0
  • quarantine at home or in the place they’re staying for 10 days, or for the duration of their stay if it’s less than 10 day

Why can’t I use the government provided test for travel?

A Rapid Antigen test is only valid for travel when performed under medical supervision and accompanied by a Travel Certificate signed by a Medical Professional. The NHS do not have the facilities or resources to issue travel certificates.

Do I need to be tested even if I have been vaccinated?

The UK government has set out guidelines regarding vaccinated and unvaccinated travellers. Test requirements change depending on where you obtained your vaccination as well as the country you are returning to the UK from.  Vaccinated individuals can still carry Covid-19 virus and, until we know more about the efficacy of vaccines, must be tested to help control the spread of the virus.

The type of test required and quarantine rules differ for fully vaccinated travellers depending on the country you are returning from. Find out more about the UK test requirements here.

Will my test be valid if my flights change?

The test result is only valid for up to 72 hours before travel to UK (or less, for other countries you may be visiting).

 

If you have performed your tests within the recommended time and your flights are then moved outside of the specific time period, the test result will no longer be valid and a new test will need to be performed.

 

For example: Your destination requires a test result within 48 hours of arrival. You perform the test 48 hours prior to departure and receive your travel certificate. The flight is then moved:

  • To an earlier time-slot – your test result will still be valid.
  • To a time over 48 hours after your test result – the result will no longer be valid as you are out of the 48 hour pre-arrival window.

 

Breathe Assured cannot be held liable for invalid tests due to a change in travel or transport arrangements.

What is the Passenger Locator Form?

The Passenger Locator Form is a government form you need to complete in the 48 hours before entering the UK. You will be asked to complete it before you will be allowed to go through passport control. This form is required for all passengers travelling to the United Kingdom and is an important requirement in the Test-to-Release scheme.

 

Read more about the Passenger Locator Form.

Test-to-Release

What is Test-to-Release?

Test-to-release is a scheme set up by the UK government (England only) to allow you to be released early from quarantine 5 days after returning to the UK instead of the 10 days currently required for unvaccinated travellers returning from a non-red country.

According to the Test-to-Release scheme, you must perform a PCR test on day 5 of quarantine. You must obtain proof of a negative test by a government approved testing service. Only PCR tests may be used for Test-to-Release.

 

Even if you receive a negative test result on day 5, you are still legally obligated to perform a PCR test on day 2 and day 8 in line with government regulation. This helps to identify new mutant strains of virus that may be entering the country.

 

You are not eligible for Test-to-Release if returning from a high risk country that has been travel banned such as those listed on the Red List, as you will be refused entry into the UK.

 

The UK Government Test-to-Release scheme is only applicable in England and not applicable to Wales, Scotland, or Northern Ireland

How do I join the Test-to-Release Scheme?

Purchase a PCR Day 5 Test from a government approved test provider and indicate your interest in participating in the scheme on the UK government Passenger Locator Form.

 

Your Passenger Locator Form can be completed in the 48 hours before arriving back in the UK, or at the arrival airport.

 

Order your test online to be delivered to your home on the 5th day after you arrive home. Perform the test yourself and return the samples to the laboratory nearest to you. You may leave your house to return the result but avoid all public transport and return home directly after dropping off.

 

Results will take 24-48 hours. If negative, you are free to release from quarantine (England only).

 

This process must be completed for each individual applying for the Test-to-Release scheme including children.

Can I join the Test-to-Release Scheme after I return to the UK?

Yes, you can join the Test-to-Release scheme after you arrive in the UK.  You will need to fill in another government passenger locator form within 48 hours of arrival and conduct a test on day 5 of quarantine for each individual wanting early release.

Antibody Test Questions

What is the antibody test for?

Testing for COVID-19 neutralising antibodies may tell whether a person has been previously infected with SARS-CoV-2, the virus that leads to Coronavirus Disease (COVID-19) or has developed neutralising antibodies after receiving the vaccine.

Does this test tell me if I currently have Coronavirus infection?

No – this is not a test to measure whether you currently have an infection. This is solely to test whether you have neutralising antibodies or not.

How long does it take for the results to show?

The process of taking a finger-prick blood sample and performing the test will take just under 20 mins (the test takes 15 minutes before it can be read)

What does the antibody test involve?

You will need to produce a small blood sample using a sterile lancet that is enclosed within the test kit. The lancet pricks the side of your finger and you massage a small amount of blood into the collection well. Full instructions are supplied with the test kit

Should the test be supervised?

No, they are licenced for self-use and the instructions come with the test (with a video to help). If you need help with the test from one of our online specialist nurses please arrange a nurse only appointment on the website, and wait to do the test with them. Alternatively, you can contact Customer Services on 02036770009

What are the benefits to taking the antibody test?

The test may provide you with information that could provide peace of mind. Should the test provide a positive result it’ll give you the knowledge that you have antibodies in your system. However, presently the test is for personal information only, and the result would not change what you can do. You are still required to follow all government guidelines.

Can someone do the test for me?

No. Someone cannot complete the test on your behalf. However, you could ask someone to help you with the finger-prick should you not be comfortable doing this yourself.

Does the test have a CE Mark?

Yes, the test is CE marked for self-test for use in the United Kingdom and the European Union (EU).

What are neutralising antibodies?

Neutralising IgG antibodies are the antibodies that target the spike of the SARS-CoV-2 virus so that it cannot enter the cell it is trying to infect and therefore the virus cannot replicate. They can also help stop the virus from changing, which are known as conformational changes that help it improve how it enters and replicates within a cell.  They are different from binding antibodies which they work alongside with, which bind to the virus and then alert your immune system so it can produce white blood cells to fight the virus off. Neutralising antibodies are made by B-cells which are made in your bone marrow

What is a COVID-19 Antibody Self-Test?

A COVID-19 Antibody self-test must be specifically CE marked by a Notified Body as a self-test for use by people who are not trained. Keep an eye out on the packaging, as the Notified Body number must be stated under the CE mark log. The BioSURE COVID-19 IgG Antibody Self-Test is specifically designed and CE marked for self-testing and is designed to detect neutralising antibodies to SARS-CoV-2 (the virus that causes COVID-19) at home or wherever is convenient for you.

Why should I wait until 2 weeks after my symptoms started for my negative test result to be reliable?

People produce antibodies at different rates and at different times after becoming infected. Most people have made these antibodies within 10 days and around 95% of people in 17 days, some people produce them much later. It is thought that around 5% of people will not create detectable levels of antibodies.

Do you always get antibodies after infection or vaccination?

No, not everyone will get an immune response, and some will not develop antibodies.

Does it tell me the number of antibodies I have?

No, the test just detects the presence of antibodies

Can I be infectious if I have antibodies?

We are presently unsure if this is the case. We know that re-infection with COVID can occur.

How long do antibodies remain in your system?

Presently we are not sure how long antibodies remain in the body, research is ongoing and we will keep our FAQs updated

Is this a government approved test?

Presently there are no Government approved tests, but these tests fulfil the Government’s target Product Profile for Neutralising Antibody Tests for Coronavirus. It has a CE mark for self-use in the UK

Do I still need to follow the government guidelines if I have antibodies?

Yes, whatever the result of the test, you have to continue to follow all government guidelines

Can I still catch COVID if I have antibodies?

This is still unknown but thought unlikely to cause serious infection, however, you could still be at risk of spreading the disease

Does it mean I am immune?

The test will only tell you if you have neutralising antibodies. The test does NOT tell you if you are immune or if you can or cannot spread the virus to other people

How does my neutralising antibody test work?

The technology we use is very similar to a pregnancy test and is commonly called ‘lateral flow’ (because the solution of buffer and sample flow laterally along the test strip), but our self-test detects specific neutralising antibodies to SARS-CoV-2 in your blood sample. When your body detects something harmful (like a bacteria or a virus) your immune system begins to produce antibodies to try and defend your body. Each type of antibody is unique, and everybody makes them at different rates.

Do I develop antibodies after asymptomatic infection?

Yes, up to 30% of people can have COVID and be asymptomatic, and this test would demonstrate you have been previously exposed, and your body has mounted an immune response

Does the test always work?

No, there is a small chance (less than 1% with all the lateral flow devices) that the test will not work. If this is the case, please contact Customer Service on 02036770009 and we will send you a new test free of charge.

How accurate is the test?

Compared to lab-based tests (ELISA – the current gold standard). The sensitivity is 99.48% and specificity is 98.85%.

How long after infection or vaccination before I develop antibodies?

The average time to develop antibodies after the onset of infection, or vaccination, is roughly 2 weeks. We recommend a minimum of 2 weeks before taking the test, and the majority would have antibodies by 3 weeks.

Does it prove I have had the infection or vaccination?

It would suggest you have either been previously exposed to the virus or had a vaccine, which has enabled your body to mount an antibody response.

The test will not differentiate between immune response mounted in response to infection or vaccination, just your body has mounted a response

Does it tell me whether I currently have antibodies?

Yes, it does show whether you have neutralising antibodies to SARS-CoV-2 but not the concentration of antibodies in your system

Why do antibodies decline over time?

It is quite natural for antibody levels to decline after a person has recovered from a disease, as there is no longer a pathogen (because it has been defeated) to keep them stimulated, but your immune system does have a memory. These are called T-cells and B-cells which are the cells that learn about the pathogen so that they can protect you in the future by producing the appropriate, specific antibodies.

What is the antibody ‘window period’?

This is the time between infection and when your test can correctly give a positive result. During this period someone who has been infected with COVID-19 could get a negative test result if they have not produced enough antibodies to the virus.

What is an antibody?

Antibodies are specialised proteins that your immune system produces in response to a foreign substance.

They work like a lock and key and in the case of the coronavirus, the neutralising antibodies blocking the spike on the outside of the virus, to prevent it being able to enter and infect your cells.

It takes your body a little while to make these, so we recommend you do not test until 14 days after your infection or second vaccination.

How does the Covid-19 vaccine work?

Most of the approved COVID-19 vaccines are currently mRNA vaccines https://www.cdc.gov/coronavirus/2019-ncov/vaccines/different-vaccines/mrna.html, which are a new (but not unknown) type of vaccine. mRNA vaccines do not use live virus so it cannot give you COVID-19 and messenger RNA (orMRNA) is genetic material that tells your body how to make protein that will trigger an immune response. When you are vaccinated with COVID-19 mRNA it teaches your immune system how to make copies of the spike protein, so that if your body is exposed to the actual virus it will recognise it and know how to fight it off.

What is the difference between a Covid-19 antigen (Swab) test and a Covid-19 antibody test?

A COVID-19 antigen test tells you if you have the virus at the particular time of testing (that is why you need to use it for things like travel and event entry) Generally these types of test need a throat or nasal swab sample and there are two main types of antigen test – a PCR test which is performed in a lab and a rapid test (now commonly known as a lateral flow test or LFD) that gives you your result in about 30 minutes. An antibody test tells you if you have antibodies.

What are the 2 different lateral flow tests for antibodies?

Sandwich assays – A positive test is represented by the presence of a coloured line at the test line position. This is the BIOSURE self-test

Competitive assays – A positive test is represented by the absence of a coloured line at the test line position.

What is the difference between the BioSURE COVID-19 IgG Antibody Self Test and other antibody rapid tests that are available?

Firstly, other antibody rapid tests that are available are not CE marked for self-testing. Secondly, there are two main different types of antibodies – nucleocapsid antibodies (which appear after infection) and spike antibodies (which appear after an infection or vaccination) which are the neutralising IgG antibodies – the ones that are important for you to know your status about. Most antibody rapid tests, especially those manufactured in China, only detect the nucleocapsid antibodies which you do not produce from vaccination. Our BioSURE IgG Antibody Self-Test detects the IgG spike antibodies that bind to the SARS-CoV-2 spike protein, which is the part that the virus uses to infect human cells. This is why they are called neutralising antibodies. The BioSURE COVID-19 IgG Antibody Self-Test holds more significance owing to the neutralising capabilities of IgG antibodies (as opposed to detecting antibodies to the Nucleocapsid protein).

Delivery & Returns

What are my delivery options?

Breathe Assured endeavours to deliver our products as quickly as possible and in the most cost-effective way. However, we are restricted to the standard times of Royal Mail and the other courier services we make use.

 

Where possible please ensure you give your order enough delivery time to ensure your tests arrive well before you intend travelling.

Delivery Choice Details  Price
Next Day Delivery Royal Mail Tracked 24, aim to deliver the next day, however not guaranteed.

(Mon-Fri order before 2pm)

Included in your purchase
Weekend Delivery Orders after 11am on Saturday will only be processed on the following Tuesday. Royal Mail are closed on Sundays

 

Orders received after 2pm, will only be dispatched the following day.

 

Whilst every effort is made to deliver on time, due to the current Covid-19 pandemic, Royal Mail cannot guarantee Next Day Delivery on the Royal Mail Tracked 24 service.

Please note all deliveries must be signed for.

Where can I find my tracking number?

A tracking number will be provided by email from Breathe Assured and from Royal Mail when dispatched.

If you are unable to locate your confirmation email, please email customerservices@breatheassured.com.

My test has not arrived yet?

All our products are sent using a tracked delivery service. Please check the status of your order using the tracking number provided to you in your confirmation email.

 

Please note all deliveries must be signed for.  If the parcel is undeliverable, it will be returned to our warehouse. If you are unable to take delivery, then please ensure you update the delivery instructions ahead of the scheduled delivery.

 

Breathe Assured cannot be held liable if the wrong address is provided on purchase. Please ensure details are entered correctly initially and check the confirmation email sent to you after the order has been generated.  If you have entered the incorrect details and the product has not yet been dispatched, we will endeavour to change the delivery address. However, if already dispatched we are unable to change details.

 

We can dispatch returned products again; however, you will need to pay a new delivery charge, and this may result in a delay.

 

If you are still unable to track your order, please email us on customerservices@breatheassured.com.

What if I am not in when my order is delivered?

All deliveries must be signed for.  If the parcel is undeliverable, it will be returned to our warehouse.

 

If you are unable to take delivery, then please ensure you update the delivery instructions ahead of the scheduled delivery. We can dispatch products again; however, you will need to pay a new delivery charge, and this may result in a delay.

Refunds and returns

Due to the sensitive medical natured of our products, we are unable to accept returns or provide refunds on tests unless faulty. Should a void result be returned, Breathe Assured endeavours to dispatch a replacement test as quickly as possible.

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