My test has not arrived yet?

All our products are sent using a tracked delivery service. Please check the status of your order using the tracking number provided to you in your confirmation email.


Please note all deliveries must be signed for.  If the parcel is undeliverable, it will be returned to our warehouse. If you are unable to take delivery, then please ensure you update the delivery instructions ahead of the scheduled delivery.


Breathe Assured cannot be held liable if the wrong address is provided on purchase. Please ensure details are entered correctly initially and check the confirmation email sent to you after the order has been generated.  If you have entered the incorrect details and the product has not yet been dispatched, we will endeavour to change the delivery address. However, if already dispatched we are unable to change details.


We can dispatch returned products again; however, you will need to pay a new delivery charge, and this may result in a delay.


If you are still unable to track your order, please email us on customerservices@breatheassured.com.

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