Following receipt of your sample, we will make every reasonable endeavour to provide your test results within a reasonable timeframe following our laboratory receiving your sample. We use Royal Mail 24hr Tracked – we aim to provide results within 48 hours of receipt of sample into the lab.
However, for weekend next day delivery, you will need to ask for Special Delivery at the post office. 24hr Tracked will provide you with next day delivery to the lab Sun – Thu, but if you are posting your parcel on Friday or Saturday and want it to arrive next day, you will need to purchase Special Delivery.
Delivery dates for test results are approximate and Breathe Assured will not be held liable for any delay in delivery, particularly in light of global shortages in raw materials and the unprecedented level of demand for our services in the current challenging circumstance, as well as subject to further terms in this agreement.
It is important to note that we are dealing with sensitive biological samples, which in rare circumstances may require secondary testing. Breathe Assured will not release a result until a thorough review has been carried out and we are satisfied with the deliverable result. This is in line with good laboratory practice.